Credit Report Update

So my saga to get my credit report clean continues. Luckily with some happy news. When I received my free credit report this year I noticed a couple of unpaid debts that weren't mine. So I disputed them with the credit agencies. I had all of them removed except one from American Airlines that said that I owed them money on an employee voucher that was used in 2000. Well the funny thing is that I have never worked for American Airlines. So yesterday I called and talked to the collecting agency that is in charge of this account. I got myself all pumped up and ready to fight. I make the call and end up with a very nice, helpful collection agent. We discussed what the problem was, he talked to his supervisor, and resolved the problem. I just need to send in some paperwork describing my grievance and I am done. I definately was not expecting this. So thanks to the friendly collection agent I am one step closer to having my credit report fixed.